Principles of Management Essentials You Always Wanted To Know (2nd Edition)
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Pages: 208 pages
Paperback (ISBN): 9781949395662
eBook (ISBN): 9781949395679
Hardback (Color): 9781949395723
Trim Size: 5.5” x 8.5”
Category: Business & Economics
Author: Callie Daum
- Principles of Management concepts explained in a simplified way
- Fundamentals and important principles included
- Practical approach for application by business & working professionals
The first experience as a manager is often the most challenging. Often times, a productive employee does not have the right knowledge and experience to immediately transition into management. A way to quickly get up to speed on the basics of management is needed.
Principles of Management Essentials You Always Wanted To Know provides the core information to speed your transformation from an employee into a successful manager. That knowledge includes details in areas such as:
- Management in an organization and understanding its functions and elements
- Business responsibilities of a manager
- Tools that can help you navigate your role as a manager
- Managing employees and team relationships
- Managing customer relationships
1. Introduction to Management
Management Types
Authority
Line
Staff
Functional
Chapter Summary
2. Functions of Management
Planning
Organizing
Leading
Controlling
Chapter Summary
3. Planning and Decision Making
Define the Problem
Gather Information
Identify the Options
Consider the Data
Choose an Alternative
Implement
Review your Decision
Chapter Summary
4. Leaders vs. Managers
Managerial Traits vs. Leader Traits
Am I a Manager and a Leader?
Chapter Summary
5. Organizational Charts and Structure
Functional
Divisional
Matrix
Team Based
Network
Modular
Organizational Design
Chapter Summary
6. Budgeting
Types of Budgets
Special Budgets
Other Budgeting Methods
Budgeting Considerations
Chapter Summary
7. Problem Solving
Define the Problem
Understanding Intricacies
Processes to Aid in Problem Solving
Chapter Summary
8. Group Dynamics
Stages of Group Development
Group Types
Factors in Group Behavior
Causes of Poor Group Dynamics
Chapter Summary
9. Converting a group to a successful team
Group vs Team
Approaches to Improving Team Dynamics
Chapter Summary
10. Conflict Resolution
Types of Conflict
Healthy vs Unhealthy Conflict Management
Conflict Management Strategies
Chapter Summary
11. Communication
Communication Process
Communication Types
Barriers to Effective Communication
Managerial Communication
General Listening
Active Listening
Tips to remember about Communication
Chapter Summary
12. Change
Change Management Plan
Change Management Tools
Chapter Summary
13. Organizational Culture
Specific Types of Organizational Culture
Importance of Culture
What Influences Culture?
Disadvantages of Culture
Open Door Policy
Chapter Summary
14. Total Quality Management
Plan
Do
Check
Act
Aspects of TQM
TQM Tools
Production vs Operations Management
Chapter Summary
15. Operations
Role of Technology
Chapter Summary
16. People Management
Staffing Process
Staffing Challenges
Recruiting Staff
Selecting the Right Employee
Onboarding New Employees
Performance Management
Chapter Summary
17. Customer Relationship Management
Defining Customer Relationship
Types of Customers
Customer Orientation
Ensuring Quality Customer Relationships
Measuring Customer Relationships
Chapter Summary
Callie Daum has worked in the healthcare industry for over 20 years gaining experience in managing teams, project management, strategic development and implementation, business marketing to increase revenues, and many more lessons learned on how to thrive in a business industry. As a seasoned Senior Project Manager and Leader, her goals include adding value, working efficiently and effectively, and sharing best practices to achieve overall success.
The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.
The book Principles of Management Essentials You Always Wanted to Know is a great book covering all important management topics. The larger typeface as well as the use of charts, graphs and pictures make the book very reader friendly. I would surely use the book for the management courses I teach.
-- Professor, Marketing and Sports Management Berkeley College, Keller School of Management & Monroe College, Cornell University
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Nice book but bit costly for the contents
I got this book to supplement my study materials for my Principles of Management course. It definitely helped me solidify a lot of the key concepts and vocabulary introduced in the course. I gave it 4 stars because there were quite a few typos, and thats a pet peeve of mine-especially when it comes to academic books.
Good book.
This book contains management topics which are useful in bachelor courses, diploma courses and management courses.
My cousin prepared from this book for his last year b.com and many topics were helped him to score good score in his exams
All the topics covered in this book give through explanation of each topics
Go for this book recommended
This book is for beginners to understand the ABCs of Management. It covers a decent number of topics listed below:
Introduction to Management
Functions of Management
Planning and decision Making
Leaders Vs Managers
Organizational Charts and Structures
Problem Solving
Group Dynamics
Coverting a group to a successful team
Conflict Resolution
Communication
Organizational Culture
Total Quality Management
Operations
People Management
Customer Relationship Management
I would have been happier if the examples were more and included scenarios from different industries. But, for this price point, expecting more may not be fair.
Many of the topics and examples explained are pretty common questions for Lead/Manager level roles.
Amazing value for money and is certainly a great addition to any resource who wants to move up in his/her career.
I have included photos of the cover page, index (table of contents) and few samples pages so that you will get an understanding of how the content is organized and presented.
All the best!
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